FAQs


ENQUIRIES

For general enquiries, please contact our Sales and Service team.

Email: sales@gabysfashion.com

Tel: 01985 212291


OPENING TIMES

Our Sales and Service team are available daily 8.30am – 5pm except Christmas Day, Boxing Day, New Year's Day and other English national bank holidays.


REGISTRATION

Current Gaby customers: Go to the register section and follow the instructions for existing customer registration, you will need your current Gaby Account number to register (you can find this detailed as Account Reference on a previous invoice).

New Gaby customers: Go to the register section and follow the instructions for completing and sending the new customer registration form. We will respond to your registration request within 3 working days (in most cases we respond within 1 day).

If you need help with registration please don’t hesitate to contact our friendly Sales and Service team.


JEWELLERY  MATERIALS

Metal – usually metal alloy (mixed metal)   or  zinc  alloy  (zinc  provides a lighter  weight)

*All metal items comply with the European Nickel Directive 1994; this imposes limits on the amount of nickel that may be released from jewellery and other products intended to come into direct contact with the skin.

Additional materials used:

  • Glass for beads and faux pearls  
  • Semi –precious stones
  • Agate and natural stone
  • Resin
  • Enamel
  • Natural shell, seeds and  wood
  • Real leather and suede trims (a byproduct of the clothing industry)  

NECKLACE LENGTHS

Short: Min/Max - 48cm/52cm

Mid-length: Min/Max - 55cm/60cm

Long: Min/Max - 80cm/90cm

If you require a specific measurement please contact our Sales and Service team.

Email: sales@gabysfashion.com

Tel: 01985 212291


STOCK AVAILABILITY

If you require a previously supplied  item that is no longer available on our website our Sales and Service team will be happy to assist your selection of an alternative.  


SAMPLES

We do not provide samples.  However,we have a team of UK sales agents who can visit you with their sample collection. Please contact our Sales and Service team to arrange a visit. 


CARE OF JEWELLERY

Gaby only supplies fashion jewellery and is therefore not recommended for constant wear. Perfume, perspiration and storage in extremes of heat or cold will affect the finish and durability of fashion jewellery. 

Direct application of perfume whilst wearing fashion jewellery should be avoided. 


COLOURS & FINISHES

We make every effort to reproduce colours and finishes as accurately as we can.  However, due to the wide variety of computer browsers, screens and printers available slight variations may occur.


TERMS AND CONDITIONS

Payment terms:

30 days nett
New Accounts - Pro Forma
All prices exclude VAT

*Prices may change at any time


CARRIAGE CHARGES (UK MAINLAND)

Orders up to £50

£8.00

Orders £51 - £200

£Cost

Orders over £201

FREE

 

 

 

Northern Ireland, or any other location ex works.

*we will advise our quote for carriage, or you can advise your preferred carrier.


CURRENCY

All prices are quoted and charged in British Pounds Sterling.


CUSTOMS DUTY AND SALES TAXES (Non EU countries)

  • Your purchase will be exempt from UK Value Added Tax and will not be charged at final checkout.
  • You may be liable to pay import duty and sales tax in the country of importation, which will be charged at the point of entry by the importing country.

LIABILITY 

Gaby's Fashion is a division of Dewhurst Dent Plc whose registered office is in Bolton England. Total liability for any claim however arising shall not exceed the price of the goods supplied by Gaby's Fashion to you. Gaby's Fashion shall not be liable for any consequential customer loss whether this arises from a breach of duty, in contract or in any other way. Gaby's fashion cannot accept any liability as a result of a failure to comply with specific instructions set out on this site. Your statutory rights are not affected by this statement.


PRIVACY POLICY 

Gaby's Fashion does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.


TRADEMARKS

All are registered trademarks of Dewhurst Dent PLC, Union Mill, Vernon Street, Bolton, Lancs, BL1 2PT, England.